The Restoration Process at a Glance

Qualify:

Send me an e-mail with the brand name, model number, and symptoms of the broken unit. I will tell you if I think it is worth pursuing and give you a sense of cost and viability.

Book in:

You can book your unit in by one of two means:

1. Send the unit to us, per our shipping instructions, with the following:
   • A description of the machine's symptoms
   • Your name, address, phone number, and email address
   • A check or money order to cover the basic service charge
2. Call to book in your unit by phone prior to shipping it.

Please carefully note our shipping instructions.

Note: Please do not send credit card numbers by email.

Basic Service:

We evaluate the machine completely. We then contact you by phone or e-mail with full details of the machine's condition. At this stage, you may give approval for the completion of the repair.

Completion:

We complete the repairs and the the machine is tested exhaustively for two days to confirm reliability.

Return:

We contact you to advise you that the unit's repairs are complete. We arrange payment of the final balance, and address any special shipping instructions.